Boucles d'Oreilles Gladys

B.O 2.1gr Ag 925% Référence : BO2424

At Clio Blue, if you are not satisfied with your purchase, you have 14 days from receipt of your order (the Colissimo tracking date as proof) to return the product. You can then request a return of the item as well as a refund of shipping costs if the order has been returned in full.

ORDER RETURN

The return is free if you drop off your order in one of the Clio Blue stores with your invoice. However, return postage costs are your responsibility.

The return conditions are as follows:

- The jewelry(s) must be in their original packaging

- New in its original condition, without having been worn (show no damage or alteration).

- Blank of any personalized engraving or inscription

Return to store:

Find the store closest to you and return your product for free.

Return by mail:

Send your package to the following address: Showroom Clio Blue, 55 Rue de Turbigo, 75003 Paris.

A copy of the invoice must be attached to the package, otherwise the return cannot be taken into account.

TRADES

You have 14 days from the date of purchase in the store or receipt of the jewelry to exchange it. To make an exchange, please make a request to customer service. The conditions of the exchange are as follows:

- The gemstone must not have been worn or damaged and must have been presented in the case of its origin.

-Products already replaced and custom-made products (resized, engraved, etc.) are not subject to replacement.

In its workshop, La Joaillerie Clioblue offers a repair service for old jewelry or women's and men's watch jewelry.

We provide all types of after-sales service, from chain repair to complex restoration and finishing of the Empire tiara, which are the most frequently requested jobs,

In most cases, the estimate is announced when the jewelry is analyzed. However, some unusual parts may require a delay in estimating labor costs.

Several works proposed:

- cup (wedding ring, ring)

- reinforcement of the claws

- welding

- rhodium plating

- polishing

- closed seam, grain, rail

- threading beads